GIORGIO’S PALM BEACH, LLC
Effective Date: [02-01-2025]

Frequently Asked Questions (FAQ)

1. What products do you sell?

GIORGIO’S PALM BEACH, LLC offers premium women’s fashion, including:

  • Long Sleeve Collection
  • Skirts & Daywear
  • Tops & Knitwear

All products sold on our website are physical items available for direct purchase.

2. Do you offer rentals or tailoring services?

No. We do not offer rental or tailoring services. All products are sold as ready-to-ship items.

3. Where are you located?

Our physical business address is:
211 Worth Ave, Palm Beach, FL 33480, United States

4. Do you ship internationally?

We primarily ship within the United States.
If international shipping is available for your location, it will be clearly shown during checkout.

5. How long does shipping take?

  • Order Processing Time: 0–2 business days (Monday–Saturday)
  • Estimated Delivery Time: 3–5 business days after shipment

Delivery times are estimates and may vary due to carrier or weather conditions.

6. How much does shipping cost?

Shipping costs are calculated automatically at checkout based on your delivery location and order details.
All applicable fees are displayed before payment. We do not charge hidden fees.

7. How can I track my order?

Once your order ships, you will receive a confirmation email with tracking information.
Please allow up to 24 hours for tracking updates to become active.

8. What is your return policy?

We accept returns within 45 days of delivery for eligible items.
Returned items must be unused, unworn, and in original packaging.
Please review our Refund & Return Policy for full details.

9. How long do refunds take?

Approved refunds are processed within 5–7 business days after the returned item is received and inspected.
The time it takes for funds to appear depends on your bank or payment provider.

10. What payment methods do you accept?

We accept major credit and debit cards, including:

  • Visa
  • Mastercard
  • American Express
  • Discover

Secure third-party payment processors are used for all transactions.

11. Is my payment information secure?

Yes. Our website uses SSL encryption, and payment details are handled securely by trusted payment processors.
We do not store full credit card information.

12. Can I cancel or change my order?

Orders may be canceled before shipment.
Once an order has shipped, it must follow our standard return process.

13. What should I do if my order arrives damaged?

Please contact us within 48 hours of delivery and include:

  • Your order number
  • Clear photos of the damage

Email: info@giorgiosofpalmbeach.com

14. How can I contact customer support?

Email: info@giorgiosofpalmbeach.com
Phone: +1 (561) 655-2446
Hours: Monday – Saturday, 10:00 AM – 5:00 PM (EST)

15. Is this store legitimate?

Yes. GIORGIO’S PALM BEACH, LLC is a registered U.S. business with a verified physical address in Florida.
We are committed to providing a secure, transparent, and professional shopping experience.